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Check out our frequently asked questions and answers for NetVizor
below. If you cannot find the answer to your question below then please
contact our staff.
1.
Does
NetVizor work on all Windows versions?
2. Can
NetVizor monitor ALL users on my network from one location?
3. What if users use multiple machines during the day!
4. Some of my PC's are not showing up in the network list.
5. How
do I install NetVizor over my network from one location?
6. The
client is installed, but I cannot view it when I try accessing it!
1. Does NetVizor work on all Windows versions?
Yes, NetVizor works on Windows NT4, 2000, XP,
Vista, 7, and Server.
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2. Can NetVizor monitor ALL users on my network from one
location?
Yes, that is the purpose of NetVizor. Once NetVizor
is installed on each client on your network, you can view each PC
from your central log viewer on your PC. As long as you are on the
same subnet as the other PC's, you can view them with no problem!
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3. What if users use multiple machines during the day!
Not a problem. NetVizor can be setup to log roving
users as well. Please, to NetVizor's documentation for setting this
up - it is very simple to do, and it allows you to view individual
users, no matter what PC they use on your network.
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4. Some of my PC's are not showing up in the network list.
Make sure they are on the same subnet as the PC's you are trying to
view. Also make sure that file/print sharing is enabled on the PC
you are trying to view, as this is needed for the centralized viewer
to 'find' the PC's on your network.
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5. How do I install NetVizor over my network from one location?
Please refer to NetVizor's help documentation - this
is explained in detail.
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6. The client is installed,
but I cannot view it when I try accessing it!
First, make sure the client is running and is
active (monitoring). You can verify this by entering http://127.0.0.1
in your browser when you are on PC you are trying to access. If it
is indeed running, but you cannot view it remotely through your
browser then try setting a customized port for it. (in the General
settings in the client). You will need to access the machine with
http://IP:PORT. If this STILL does not work make sure you do not
have IIS running, as this has been known to conflict with software,
like NetVizor.
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